Custom Web Design
Our creative team understands what constitutes a professional site design. Simplicity, moderation, and clarity are the principal guidelines to follow in ensuring an engaging, highly usable, and well-structured online presence.
Design Principles
- Start with a simple sketch
- Focus on the user experience (UX) and user-centered interface design
- Use a grid system for the placement and alignment of all visual objects
- Arrange the visual elements to work together and every element must have a purpose
- Understand typography and how a typeface communicates and reinforces messaging
- Develop well written content
- Employ smart color schemes, which requires a strong knowledge of color theory
- Implement valid and well-formed semantically correct markup (XHTML)
- Optimize pages for fast download
- Accessible for the visually disabled
- Create an intuitive navigation system
- A highly organized information architecture (IA)
Usability:
Checklist:
- Identify the ideal user or target audience
- Understand the reasons why the user will be coming to the Web site
- Determine the functions the user wants and what the site needs to do
- Support the client's goals without obstructing the visitor's goals
- Ensure consistency throughout the site and organize the IA into a site map.
- Assess whether the site's navigation is easy to use and intuitive
- Check for bugs, grammatical and spelling mistakes
- Ensure the sites accessibility for user's with disabilities
Pre-launch User Testing
- Assemble a focus group of current and potential users to perform a site-wide test.
- Provide focus groups with an online functional prototype and track their interaction via remote testing.
- Review the functions and processes to ensure they meet the user's expectations.
- Use analytics and metrics to analyze visitor's trends and usage based on the current design.
Basic user tasks and questions:
- Does a page's title accurately describe its purpose?
- Are titles and headings clear and distinct?
- Do headings precede related paragraphs?
- Do headings make sense out of context?
- Are related sub-points or sub-navigation links grouped into lists?
- Are sentences and paragraphs short and to the point?
- Do links make sense out of context?
- Are separate ideas kept in separate sentences and paragraphs?
- Is additional context provided by a mouseover tip such as links and images?
- Is white space used to separate ideas?
- Was the site easy to navigate and were the labels for the links intuitive?
- Do links match destination titles?
- Was the text size legible and easy to read?
- Do they like the overall layout?
- Do they like the color scheme?
- How can you get back to the Homepage from an interior page without using the main menu?
- Perform a search using the "Search Box," and did it garnish any results?
- Complete the "Contact Us" form, and was the "CAPTCHA" spam solution difficult or easy to use?
- Name your three favorite things about the site, and your three least favorite.
- If there was one-thing they would change, what would it be?
ROI
- Improves client loyalty and satisfaction
- Sales increase by simplifying site processes
- Helps your visitors achieve their goals
- Reduces bounce rates
- Ensures the business is effective in it's particular industry
- Improves the site's overall design, functionality and information architecture
- Improves SEO
Resources
- UX Booth: User Experience & Usability Blog
- UX Magazine: User Experience is Everything
- Usabilla: Usability Testing Software
- Silverback: Usability Testing Software
- 20 Usability & Conversion Analysis Tools provided by Spyre Studios
- Usability Testing Toolkit: Resources, Articles and Techniques provided by Noupe
Best Practices
Our creative team considers the site requirements and documentation phase to be the most important part of any web-based initiative. Understanding the scope of the project is the key component to creating a successful web presentation.
